Fridgemaster Fridge-freezer · useful observations
Two compartments deserve two observations.
Tell us how the upper and lower compartments differ. Standard domestic non-sealed-system enquiries are assessed individually; American-style and side-by-side work is excluded.
Only one compartment seems affected
Record the fridge and freezer observations separately. Air circulation and controls may be relevant assessment areas; compressor, regassing and sealed-circuit work are outside scope.
There is a new sound
Use ordinary words such as scrape, thud, buzz or rattle and say when it starts. Stop use where sound comes with burning, smoke, leaking electrics or unsafe movement.
When one setting still works
Describe the affected setting and the ordinary setting that still responds. Do not keep trying alternatives if there is a smell, smoke, tripping or unsafe movement.
Before sending photographs
Show the normal fitted position and an accessible display. Avoid people, private documents and unrelated personal details in the frame.
For the Fridgemaster label
Keep the exact Fridgemaster product reference and any safely visible service or serial reference alongside the fridge-freezer symptom. The badge is not a promise of parts availability or acceptance of every model.
Your West Kingsdown enquiry
Use the complete service postcode for your West Kingsdown address. TN15 is a broad postal reference, not a service boundary. Explain the actual fitting and access; a locality guide is not a branch or a confirmed booking.
Agree the next step with the team
Call 0800 037 4915 or prepare a request with the model and observations. Suitable work, charges and Monday–Thursday visits are agreed for the individual enquiry.