LG Washer-dryer · useful observations
Wash trouble or drying trouble?
Explain which half of the combined appliance changed. A successful wash followed by damp drying needs a different account from a drum that never drains.
The wash ends but drying disappoints
State the dry-only or combined selection and approximate load. Drying airflow, temperature control and load handling can be relevant; first establish that drainage completed normally.
The cycle or function cuts short
Keep the last completed stage, selected setting and any message together. A stop during heating differs from a stop before filling. Avoid repeated restarts just to reproduce the fault.
If a warning disappears
Write it down when safely visible. The wording and full model are more useful than a remembered number from another appliance.
When a request needs authority
Agree who owns the appliance and who can approve work before asking for a visit. Keep access and authorisation arrangements with the address.
For the LG label
Keep the exact LG product reference and any safely visible service or serial reference alongside the washer-dryer symptom. The badge is not a promise of parts availability or acceptance of every model.
Your West Kingsdown enquiry
Use the complete service postcode for your West Kingsdown address. TN15 is a broad postal reference, not a service boundary. Explain the actual fitting and access; a locality guide is not a branch or a confirmed booking.
Agree the next step with the team
Call 0800 037 4915 or prepare a request with the model and observations. Suitable work, charges and Monday–Thursday visits are agreed for the individual enquiry.