ATAG Cooker hood · useful observations
Extraction and lighting tell different stories.
Say which fan speeds respond and whether the lights work. A recirculating hood and an externally ducted one have different airflow arrangements.
The fan runs but airflow has changed
Distinguish the motor sound from the amount of extraction. The model, filter arrangement and ducted or recirculating installation help frame the enquiry without removing the hood.
Water or liquid appears outside
Describe the first visible location and the stage of ordinary use. Do not tilt connected equipment to find a leak; stop use if liquid reaches electrical equipment.
When one setting still works
Describe the affected setting and the ordinary setting that still responds. Do not keep trying alternatives if there is a smell, smoke, tripping or unsafe movement.
If the fault is occasional
Keep a short account of a few normal uses, with settings and results. An intermittent failure can need a different assessment from a consistent one.
For the ATAG label
Keep the exact ATAG product reference and any safely visible service or serial reference alongside the cooker hood symptom. The badge is not a promise of parts availability or acceptance of every model.
Your Farningham enquiry
Use the complete service postcode for your Farningham address. DA4 is a broad postal reference, not a service boundary. Explain the actual fitting and access; a locality guide is not a branch or a confirmed booking.
Agree the next step with the team
Call 0800 037 4915 or prepare a request with the model and observations. Suitable work, charges and Monday–Thursday visits are agreed for the individual enquiry.