Enquiry preparation
Food-waste disposal: keep a short fault diary
For a food-waste disposal enquiry: Record a few ordinary occurrences with the programme and stage. Do not deliberately recreate smoke, tripping, leakage near electricity or uncontrolled movement for a video.
Model and requested work checked before an appointment is agreed.

Apply this to your product
Read the disposer reference from paperwork or a safely visible label. Humming, a leak and a sudden stop are different observations; never reach into the chamber.
Why the detail helps
The food-waste disposal reference, fitting and observation allow a more specific discussion. They do not establish a failed part or guarantee a repair.
Before an appointment is agreed
Confirm suitable work, proposed charges and access with the team. An enquiry notebook is preparation, not a reserved visit.