Enquiry preparation
Cooker: read the whole rating label
For a cooker enquiry: Use paperwork or a label that is safely visible in the normal fitted position. Copy product suffixes and service references as well as the large brand name.
Model and requested work checked before an appointment is agreed.

Apply this to your product
Name the fuel and the affected hob, grill or oven section. Suitable gas-related enquiries need individual confirmation before any attendance is arranged.
Why the detail helps
The cooker reference, fitting and observation allow a more specific discussion. They do not establish a failed part or guarantee a repair.
Before an appointment is agreed
Confirm suitable work, proposed charges and access with the team. An enquiry notebook is preparation, not a reserved visit.